Payment Policy

Accepted Payment Methods

At Growvello, we strive to make your shopping experience as convenient as possible by offering secure payment options:

Credit/Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express

All card transactions are processed through secure payment gateways that ensure your financial information remains protected.

PayPal

For your convenience and security, we offer PayPal as a payment option. When selecting PayPal at checkout:

  • You will be redirected to the secure PayPal payment page
  • Log in with your PayPal credentials to complete the payment
  • You can use PayPal balance, bank account, or cards linked to your PayPal account
  • PayPal's buyer protection applies to your purchase

Note: You don't need a PayPal account to pay with your credit/debit card through PayPal's secure system.

Order Processing

Understanding our order processing helps ensure a smooth transaction:

  • Orders are processed in Canadian Dollars (CAD)
  • Payment is required at the time of order placement
  • Your order confirmation will be sent to your email address
  • Order processing begins once payment is confirmed

Security Measures

Your security is our priority. We implement multiple layers of protection:

  • SSL encryption for all transactions
  • PCI DSS compliant payment processing
  • Secure payment gateways
  • Regular security audits and updates

Billing Address

For security purposes, please ensure:

  • Your billing address matches your card's registered address
  • All provided information is accurate and current
  • You review all details before confirming payment

Payment Issues

If you experience any payment-related issues:

  • Contact our customer service team at ask@growvello.com
  • Call us at +1 (800) 267-7182
  • Visit our store at 69 Melonlea Cove, Winnipeg, MB R2G 2L4, Canada

Currency and Pricing

Important information about our pricing:

  • All prices are listed in Canadian Dollars (CAD)
  • Prices include applicable taxes
  • Shipping costs are calculated at checkout
  • Price changes are reflected at the time of order placement

Additional Information

For more details about our policies, please refer to: